Paying your parking ticket just got a whole lot harder.

Regrettably we will no longer be offering the option to pay your tickets online. If you have submitted any tickets with us previously, rest assured they are already paid. Thank you for your support over the years.

Your Tickets

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    We are processing your payment, please be patient. You will recieve an email once all your tickets have been processed.

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    We are busy processing your order and you will recieve an email once your tickets have been processed. Thank you for using

    Privacy & Terms and Conditions is committed to maintaining your privacy of your personal information.

    We will never collect, use or disclose your information without your prior knowledge and consent or as required by law. If you withdraw your contest for us to collect information we may be unable to facilitate your transaction.

    We will limit the type and amount of information which we collect to that which is necessary to fulfil the purposes we have identified to you.

    Shout Media provides the site and information on an "as is, where is" basis and does not not make any express or implied warranties, representations, endorsements or conditions with respect to the site or the information found on this site.

    Shout Media is not responsible for and will not be liable to you or anyone else of any damages whatsoever arising out of or in connection with your use or inability to use this site.


    Contact Us

    If you are contacting us regarding an order you have placed please include your order number in the message subject.

    Questions regarding your ticket, or disputes must be directed to the City of Thunder Bay Parking Authority.

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    FAQ & Refund Policy

    What kind of tickets can I pay?
    Currently you can only pay for parking infractions issued by the City of Thunder Bay.

    What is's refund policy.
    Orders my be cancelled and issued a full refund before your order is processed. Once an order has been processed your order is non-refundable.

    Is there a charge to use service?
    Yes. There is a nominal fee for handling the payment of the ticket. The handling fee varies based on the amount of each ticket.

    How long does it take process my ticket(s)?
    Tickets are processed the same business day if placed before 3:00pm EST. Orders placed after 3:00pm EST, on weekends and holidays will be processed the next business day.

    What if I make a mistake and enter the wrong information?
    We will verify your ticket before completing the transaction and any tickets found to have incorrect information will not be processed.


    Notice: service will be discontinued effective August 31, 2017